Shipping Policy

General Information

Purchases are shipped from our warehouse in Delhi through reputed courier services. For pin codes not covered by said courier services, the delivery will be made via Speed-post. Please allow us the following number of days from receipt of your order:

For Domestic

Via Courier: 5 - 8 business days

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery Anhad shall not take responsibility for goods signed by an alternative person. Anhad website is not responsible for damage / shortage after delivery. All claims for shortages or damages must be reported to customer service on the day of delivery.

If you believe that the products are not in good condition, or if the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our customer care or mail us at info@theanhadshop.com, mentioning your order reference number. We shall make our best efforts that the replacement delivery is made to you at the earliest.

For International

The customer will be informed via email once the order is shipped.

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery Anhad shall not take responsibility for goods signed by an alternative person. Anhad website is not responsible for damage / shortage after delivery. All claims for shortages or damages must be reported to customer service on the day of delivery.

If you believe that the products are not in good condition, or if the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our customer care or mail us at info@theanhadshop.com, mentioning your order reference number. We shall make our best efforts that the replacement delivery is made to you at the earliest.

Shipping Charges

Delivery methods, time and cost

Shipping Destination

Shipping Service

Shipping time

Cost

Within India

Domestic shipping

companies.

5-8 business days

For orders where the total value of the order is below Rs. 2,000/- a shipping charge of Rs. 100/- is applied.

All orders above Rs 2,000/- qualify for free shipping.

International

Blue Dart / DTDC

8-14

business days

A single flat rate of Rs.1,750/- for orders below Rs 5,000/-.
All orders above Rs. 5,000/- qualify for free shipping.

Please note Saturday, Sunday and Public Holidays are not set as working days for standard deliveries.

Customs and international shipping

All of Anhad orders are shipped internationally from our warehouse in Delhi, India to your provided shipping address via our preferred logistics partners. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. We are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with our preferred logistics partners to custom clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from our preferred logistics partners for import duties and taxes, you will have to pay our preferred logistics partners directly at the time of delivery.

Shipping & Tracking Details

We will send you an email regarding the order as soon as the items are handed over to the courier company. These alerts, emails and SMSs will contain message about courier company, website details.

Warning

A penalty may be charged if the shipping address is incorrect where in the address and zip / post / pin code do not match. The customer will, without exception bear the cost of any such charges and/or fees. Please make sure your shipping address and postal codes are correct.

Please Note: In the event of re-shipment of the same order, customers will be responsible to pay reshipping charges.

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